Your whole shop, on WhatsApp.
Kirana, bakery, florist, electronics, stationery — if customers already message you to ask “ye hai kya?”, HeyHomie turns those chats into orders, payments and home delivery, with regulars who reorder.
Sharma General Store
online · home delivery
Today
Sound familiar?
“Bhaiya, ye available hai? Home delivery hoti hai?” Twenty such messages a day — half forgotten by the time you’re free.
What if every “is this available?” became an order with payment and delivery sorted — and your regulars reordered on their own?
The pain
Three things quietly costing you sales.
01 · Pain
“Bhaiya yeh hai kya?” — and you're billing four customers.
You can't look up for twenty minutes. By the time you reply, they've tapped a 10-minute app. A guaranteed sale lost not on price, but on a twenty-minute silence — and you never even saw it go.
02 · Pain
Messy lists, wrong items, then chasing the payment.
A muffled voice-note ration list, replayed three times, packed, total typed back, two days to get paid, one more to deliver — and three items wrong because the note was unclear. A loyal customer left mildly annoyed over avoidable back-and-forth.
03 · Pain
Udhaar stuck on loose paper — and you're too hesitant to remind.
“Sir kal de dunga” becomes next month. You don't want to offend a regular and lose them to the next shop, so your own working capital stays frozen in a diary.
How it works for you
From first message to repeat customer.
01
Lead capture
“Is this available?” becomes an order — instantly.
Stock, price and delivery answered the second a customer asks, even while you're billing. The sale that used to leak to a quick-commerce app now closes in your own chat, with a payment link and same-day delivery.
Outcome — Enquiry → order climbs from ~35% to ~60%. You stop losing the gali to a 20-minute silence.
Sharma General Store
online · home delivery
Today
02
Clean orders, no back-and-forth
An itemised total and a pay link — in one reply.
Whether she sends a list or picks from your catalogue, the bot returns a clean itemised total with a UPI link. Fewer wrong items, no separate payment chase, no deciphering muffled voice notes.
Outcome — Mistakes and to-and-fro drop sharply; the order is placed and paid in one go.
Sharma General Store
online · home delivery
Today
03
Never lose an out-of-stock customer
“Abhi nahi hai” becomes “kal aa raha hai — hold kar du?”
Instead of sending a customer to another shop or an app, the bot offers to hold the item and ping them the moment it arrives — so a stock-out becomes a saved sale, not a lost regular.
Outcome — The out-of-stock customer who used to vanish now comes back tomorrow.
Sharma General Store
online · home delivery
Today
04
Get paid faster
Soft, automatic udhaar reminders — without the awkwardness.
Dues get a gentle, polite nudge with a UPI link — it's a record, not you personally chasing. Customers don't take offence, and the working capital frozen in your diary starts coming back.
Outcome — Udhaar that used to sit for weeks gets recovered same-day, friction-free.
Sharma General Store
online · home delivery
Today
05
Bring regulars back
The monthly-ration nudge that locks a ₹3,000 order in 5 minutes.
The 200 families you serve are now a list, not a guess. A timely “aapka mahine ka ration ka time ho gaya — same list bhej du?” and festival offers bring regulars back on their own, instead of leaving repeat business to habit.
Outcome — Repeat orders rise ~20-30%; the regular who quietly lapsed gets nudged back.
Sharma General Store
online · home delivery
Today
06
Look professional, run calm
A tidy, app-like shop — without an app's commission.
Order, address, total and payment status sit in one thread, so the delivery boy knows exactly what goes where and customers stop calling “pohcha kya?”. Even Diwali week runs calm instead of chaotic.
Outcome — Your shop feels modern and trustworthy — and you get an hour or two of your day back.
time on scattered back-and-forth
The shift
Same effort. Different math.
Reply to “available?”
Enquiry → order
Average order value
Udhaar recovery
Regulars re-order
Owner time / day
Real story
What changed for Sunil Sharma
“My whole mohalla used to come to me — then they started ordering from a 10-minute app while I was busy at the counter. Now every “is this available?” gets an instant reply with a pay link and home delivery, the udhaar comes back without me chasing, and my regulars get a monthly nudge. The gali is coming back.”
Names anonymised per privacy policy. Outcomes are representative of actual HeyHomie customers.
Questions, answered
The things sellers ask us first.
My customers just send lists — they won't use a catalogue.
Both work in the same WhatsApp thread. List-senders keep sending lists and still get instant availability and a pay link; the catalogue is just an easier option for those who want it.
How do I survive against 10-minute apps?
Your edge is trust, freshness, credit and same-gali proximity. HeyHomie removes your one real disadvantage — slow replies — so you answer instantly and deliver locally, with no app commission.
Online payment — customers won't trust it.
It's plain UPI — the same scan-and-pay they already use at your counter — with an instant receipt. Cash/COD stays an option for anyone who prefers it.
Won't udhaar customers be offended by reminders?
Reminders are soft, polite and automatic (“₹450 pending, jab convenient ho”) — it's a gentle record, not you personally chasing, and dues often come back faster without any friction.
This feels like it's for big shops — mine is small.
It's built exactly for the small neighbourhood store — no per-order commission, no minimum scale. Recovering one lost ‘out of stock’ customer a day, or a few stuck udhaar amounts, covers the cost.
Four free channels you already have. Ads only when you want them.
You don’t need to buy customers to start. HeyHomie turns the WhatsApp surfaces you already use into a selling machine — and keeps paid ads ready for the day you choose to scale.
WhatsApp Status
FreePost once — every saved customer sees it for 24 hours. A daily shopfront.
WhatsApp Groups
FreeYour community and local groups, where peer trust converts better than any ad.
WhatsApp Catalogue
FreeAn always-on storefront living right inside the chat — no website to visit.
1:1 Chats
FreeEvery enquiry answered in seconds, in 10 Indian languages, by the AI bot — even at 2 AM.
Click-to-WhatsApp Ads
Paid · optionalWhen you want to scale: Instagram & Facebook ads that open straight into your chat — tracked to the rupee.
Everyone chases new customers. The profit is in the ones you keep.
Every gali has a shop. The one customers stay loyal to is the one that remembers them — and reorders for them.
“Running low?” reminders
“Time for your monthly atta?” — your regulars reorder without you ever chasing.
Festival & monthly nudges
Festival stock, monthly grocery combos and restock reminders — timed to their cycle.
Win back a quiet regular
A regular stops? A “we miss you, fresh stock in” wins them back from the app down the road.
Loyalty & neighbour referrals
Loyalty perks and “refer a neighbour” deepen the same-gali trust big apps can’t touch.
More than selling on WhatsApp — retaining on WhatsApp.
Ready to see this with your own products?
We’ll set up a live demo with examples from your business. 15 minutes, no slides.
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