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HeyHomie vs. AiSensy

AiSensy is built to send WhatsApp messages at scale. HeyHomie is built to run a WhatsApp business end-to-end.

AiSensy is whatsapp business api · broadcasts & retargeting. HeyHomie is the complete commerce stack on WhatsApp — store, payments, shipping, ads, CRM and automation, in one platform.

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TL;DR30-second read

AiSensy is an affordable Indian WhatsApp Business API platform optimised for broadcasts and retargeting ads. HeyHomie is a complete commerce platform — the broadcast leads into an in-chat checkout, an automatic shipment and a CRM record, not just a reply. If you need a cheaper broadcast tool, AiSensy works. If you want every chat to convert into a paid, shipped order, HeyHomie is the full stack.

At a glance

Eight dimensions. One honest table.

We list what each tool actually does — including where AiSensy is a fair pick. No feature spam, no marketing dust.

DimensionAiSensyHeyHomie
Built forAiSensy Broadcasts + retargeting at scaleHeyHomie End-to-end WhatsApp commerce
In-chat checkout (UPI / cards / COD)AiSensy Not built in — link outHeyHomie Built in · settles to your bank
Click-to-WhatsApp adsAiSensy Lead capture + retargetingHeyHomie Full Ads Studio with ROAS per chat
Shipping (labels, tracking, GST)AiSensy Not built inHeyHomie Built in · 21,000+ pincodes
CRM with LTV + segmentsAiSensy Not built inHeyHomie Full CRM with LTV + behaviour
Retention journeys (refill, reorder)AiSensy Manual broadcastHeyHomie 22 ready-made journeys · from Busy Shop
Entry pricing (Indian market)AiSensy ~₹2,400/mo + extrasHeyHomie from ₹500/mo + GST and usage · 3 plans, same AI agent on every plan
Onboarding + migration supportAiSensy Self-serve + chatHeyHomie 5-day done-for-you migration
The fundamental difference

We’re solving a different problem.

AiSensyWhatsApp Business API · broadcasts & retargeting

An Indian WhatsApp Business API platform focused on broadcasts, retargeting ads and basic automation.

What they’re great at

  • Affordable entry pricing for Indian SMBs
  • Click-to-WhatsApp ad integrations with Meta
  • Broadcasts and basic chatbot flows
  • Made-in-India support timezone
HeyHomieComplete WhatsApp commerce

HeyHomie is a complete commerce platform on WhatsApp — store, payments, shipping, ads, CRM, automation and AI, in one subscription.

What AiSensy isn’t built for

  • Your own branded WhatsApp + Web store (with collections, variants, SEO)
  • In-chat checkout — UPI, cards, COD with protection — settled to your bank
  • End-to-end shipping with auto labels, GST invoices and live tracking
  • Ads Studio that runs Click-to-WhatsApp ads and ties every rupee back to an order
  • A customer CRM that shows lifetime value and behaviour out of the box, with smart segments on Busy Shop and Brand
Outcome by outcome

Same customer. Same business. Very different days.

Seven moments from a real seller’s week, compared side by side. We don’t list features — we show what actually happens.

01

A customer asks ‘can I pay COD?’

Supported · messaging only

AiSensy replies with your template or chatbot answer.

Good at answering the question via bot. But the actual COD checkout, address validation, prepay incentive and return protection happen elsewhere — usually on your separate online store.

Built in · 1 platform

Bot answers, captures address with landmark, offers a ₹50 prepay discount — all inside the chat.

COD protection is built in: address confirmation + landmark capture + auto-incentive to convert to prepaid. 15-20% fewer returned orders. No redirect to a website.

02

A customer wants to buy 3 items from your catalogue

Use another tool

Send them a link to your website or share product cards from WhatsApp Business catalog. Checkout happens on your separate store.

Cart, totals, taxes, GST invoice and payment all happen on a separate tool (Shopify, Dukaan, your own site). You re-enter customer details into 3 systems to fulfil one order.

Built in · 1 platform

Carousel of products → tap → in-chat checkout → UPI/cards/COD → order auto-confirmed.

From browse to paid in 2 minutes, inside the same chat. GST invoice auto-attached. No copy-paste between tools. Your money settles instantly to your bank.

03

You want to ship that order

Use another tool

Open ShipRocket / Delhivery separately, paste address, generate label.

Each order is 5-7 minutes of clicking between WhatsApp → CRM → shipping panel. Tracking link doesn't auto-flow back to the customer's chat.

Built in · 1 platform

One tap. Label generated. Pickup booked. Live tracking pushed back to the customer's chat.

Self-fulfilment or plug into ShipRocket/Delhivery. 21,000+ pincodes, same-day delivery in 20 cities. ₹10 flat handling per order — that's it.

04

You want to broadcast a Diwali drop to 800 buyers

Supported · messaging only

AiSensy broadcasts the template message. Good delivery rate.

Strong at the messaging part. Segments are usually basic (by tag). When buyers reply, you handle the conversation and the manual order entry separately.

Built in · 1 platform

Segment by tag, behaviour, last order, city or lifetime spend. Broadcast → in-chat checkout for replies.

Buyers who reply land into a sequence that auto-pauses when they engage. Orders happen inline. End-to-end Diwali campaign — broadcast → order → ship — in one flow.

05

You want to run a Click-to-WhatsApp ad

Use another tool

Open Meta Ads Manager separately. Build the creative. Track in two dashboards.

AiSensy can ingest leads from those ads but the spend, creative and per-rupee tracking live in Meta Ads Manager. You stitch the numbers manually.

Built in · 1 platform

Ads Studio inside HeyHomie. ₹2,000 ad spend → 85 chats → 12 orders → 7.2× ROAS — one dashboard.

Spend, conversations, conversions, ROAS — joined automatically. No more guessing which ad drove which order. WhatsApp-first creative templates included.

06

A customer finishes their bottle / package — what next?

Partial · workaround

You'd need to set up a manual reminder broadcast yourself.

AiSensy can fire a scheduled message, but it doesn't know what was bought, when it'll run out, or which retention journey to slot the customer into.

Built in · 1 platform

22 ready-made retention journeys (from Busy Shop). Day 25 'running low?' nudge fires automatically.

Tied to the customer's actual order history. Auto-suggests reorder + cross-sells the matching follow-up product. 65% refill rate on the platform average.

07

You want to know who your top 10 customers are right now

Partial · workaround

Export contacts CSV. Cross-reference with your separate order system. Calculate manually.

Most messaging platforms hold conversation data, not order economics. Lifetime spend, AOV and reorder cadence live wherever your store does.

Built in · 1 platform

CRM tab. Sort by lifetime spend. Tag VIPs. Trigger a personal note in 30 seconds.

Every customer record shows orders, conversations, behaviour, LTV and segment tags. Push to Google Sheets or Zoho CRM live, two-way sync.

How pricing works

AiSensy locks features behind tiers. We keep the core on every plan.

AiSensy gates features and seats behind plan levels — features unlock as you pay more. HeyHomie has three plans too, but the shop, checkout, delivery and AI salesperson are on every one; the bigger plans raise limits and add team features.

AiSensyTiered pricing

Tiered by features and conversation volume — broadcast limits, retargeting and agents are gated per plan.

  • 01

    Basic

    ~₹2,399/mo

    Entry tier · limited broadcasts · 5 agents

  • 02

    Pro

    ~₹3,599/mo

    Unlocks retargeting, more flows, more agents

  • 03

    Enterprise

    Custom

    Higher volume, integrations, dedicated support

The catch

Even at the top tier you still need Shopify, Razorpay, ShipRocket and a separate CRM. Templates and conversations are billed on top.

HeyHomieThree plans · same AI agent on each

One product. Three plans. The same AI salesperson on every plan.

Home Shop15 days free

billed yearly · ₹7,080 a year incl. GST · ₹700/mo billed monthly

₹500/mo

Starter plan. Up to 50 products, just you. Best under 100 orders a month.

Busy ShopOur pick

billed yearly · ₹14,160 a year incl. GST · ₹1,500/mo billed monthly

₹1,000/mo

Growth plan. Up to 100 products, 2 team logins, 3 automatic journeys. Best for 100 to 500 orders a month.

Brand

billed yearly · ₹28,320 a year incl. GST · ₹3,000/mo billed monthly

₹2,000/mo

Scale plan. Unlimited products, 5 team logins, your own web address. Best for 500+ orders a month.

On every plan

  • WhatsApp shop and web store with in-chat checkout (UPI / cards / COD)
  • Delivery across India with invoices and shipping labels
  • Click-to-WhatsApp ads, launched from HeyHomie
  • The AI salesperson (₹1 per reply, the same agent on every plan)
  • Official WhatsApp Business API on your number, set up free
  • Shared inbox, broadcasts and a mini CRM for your leads

Busy Shop and Brand add team logins, automatic journeys, WhatsApp forms and smart customer groups. Brand also adds your own web address and unlimited products.

Premium Support (optional, Brand)

+₹999/mo

A dedicated WhatsApp support group, and we build your automation for you. Agencies charge ₹30,000–50,000 for the same work.

AiSensy tier pricing is illustrative based on publicly listed plans at the time of writing. HeyHomie plan prices are per month, billed yearly, before 18% GST (monthly billing: ₹700, ₹1,500, ₹3,000). Usage is extra: ₹10 per order (capped at ₹1,000 a month), ₹1 per AI reply and WhatsApp's per-message charges. See /pricing for the latest.

The real cost

The sticker price isn’t the price. Here’s what AiSensy actually costs.

AiSensyhandles the messaging layer. To run a real business you still need a store, a payment gateway, shipping, ads and CRM — most of them as separate subscriptions. Here’s the full picture.

You pay for
Messaging platform
AiSensy~₹2,400/mo
HeyHomieIncluded
+Online store / catalogue
AiSensy+ Shopify ~₹2,100/mo
HeyHomieIncluded
+Payment gateway
AiSensy+ Razorpay ~₹600/mo
HeyHomieIncluded
+Shipping & labels
AiSensy+ ShipRocket ~₹800/mo
HeyHomieIncluded
+Ads dashboard
AiSensyMeta Ads (separate tracking)
HeyHomieIncluded · ROAS per chat
+CRM with LTV / segments
AiSensyNot built in
HeyHomieIncluded · smart segments from Busy Shop

Total / month

AiSensy stack

~₹5,900/mo + scattered analytics

HeyHomie

from ₹500/mo + usage · one product, three plans

Monthly

Save ~₹5,400/month on tools, before usage

Yearly

~₹64,800 saved every year on tools

Pricing comparison based on publicly listed plans for AiSensy and standard SaaS tools (Shopify, Razorpay, ShipRocket, HubSpot) at the time of writing. Actual costs vary by tier and usage. WhatsApp template messages on HeyHomie are billed at ₹0.15–₹0.91 per message; taxes extra.

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Who it’s for

Different tools fit different teams. Here’s the honest map.

We won’t pretend HeyHomie is for everyone. If your situation looks more like the left card, AiSensyis genuinely a better pick — and we’ll tell you so on the demo.

AiSensyBest for

AiSensyis the right choice if…

  • Marketers running pure-broadcast campaigns at the lowest price point
  • Brands whose website and CRM already do the heavy lifting
  • You only need messages going out — not orders coming back in
  • You're testing WhatsApp before committing to a commerce stack
HeyHomieBest for

HeyHomie is the right choice if…

  • You sell products, services or both — and the order itself happens on WhatsApp
  • You want one subscription, one dashboard and one team to run everything
  • You care about repeat rate, AOV and ROAS, not just message delivery
  • You're done stitching together Shopify, Razorpay, ShipRocket and a separate inbox
  • You're an Indian seller and want UPI-first, GST-ready, 21,000+ pincode shipping out of the box
Switching to HeyHomie

Done in 5 days. No downtime, no DIY.

Live on HeyHomie in 5 days. We import your contacts, templates and broadcast history — at no cost.

What we move for you

  • WhatsApp Business API number — kept as-is, no porting downtime
  • Customer list with tags, lifetime spend and conversation history
  • Approved message templates (re-submitted if needed)
  • Existing product catalogue (CSV / Shopify / WhatsApp catalog)
  • Chatbot flows — rebuilt in HeyHomie's visual builder by our team
Start your migration audit
  1. 01
    Day 1

    Free migration audit

    We map your current AiSensy setup — templates, flows, segments, integrations — and design the HeyHomie equivalent.

  2. 02
    Day 2

    Catalogue + checkout live

    Your products are imported, the in-chat checkout is configured with UPI / cards / COD, and the store URL goes live.

  3. 03
    Day 3

    Templates, flows + CRM

    Approved templates are recreated, your chatbot flows are rebuilt visually, and customer data is imported with tags + history.

  4. 04
    Day 4

    Shipping + ads connected

    ShipRocket / Delhivery linked (or self-fulfilment configured), and your first Click-to-WhatsApp ad is set up in the Ads Studio.

  5. 05
    Day 5

    Number switch + go live

    Your WhatsApp number flips from AiSensy to HeyHomie with zero downtime. Your team gets a 45-min walkthrough and we stay on call for the first week.

A seller who switched

What changed for HeyHomie

“I used AiSensy for broadcasts and it worked. But every order still went into my notebook and then into a Razorpay payment link. With HeyHomie my pickle jar is bought, paid and shipped in one chat — and my reorder rate went from 15% to 60%.”

Anita · Home pickle brand

Migrated from AiSensy

Names anonymised per privacy disclaimer. The quote is a composite drawn from real HeyHomie seller experiences. Individual results vary.

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Go deeper

Ready to move from messaging to commerce?

Book a free 15-minute demo. We'll show you exactly how the move from a messaging tool to HeyHomie works for your specific business.

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