A customer asks ‘can I pay COD?’
Gallabox replies with your template or chatbot answer.
Good at answering the question via bot. But the actual COD checkout, address validation, prepay incentive and return protection happen elsewhere — usually on your separate online store.
Bot answers, captures address with landmark, offers a ₹50 prepay discount — all inside the chat.
COD protection is built in: address confirmation + landmark capture + auto-incentive to convert to prepaid. 15-20% fewer returned orders. No redirect to a website.
