DMs replied to
Before
30%
After
100%
Your customers scroll Instagram, see your reel, and message you on WhatsApp. HeyHomie takes it from there — every step, on autopilot, in your brand's voice.
Best for
Shri Vandana Sarees
online
Today
01 · Pain
DMs pile up faster than you can reply
20 'price?' messages a day. By noon you're already losing customers because of slow replies.
02 · Pain
Returns eat your margin
COD orders come back. Wrong size, wrong colour. You eat the shipping both ways, and your inventory is stuck.
03 · Pain
Repeat customers fade away
She loved the saree at Diwali. By the next festival, she's forgotten you. No reminder. No nudge. No reorder.
01
Lead capture
Click-to-WhatsApp ads on Instagram & Facebook. QR codes on packaging, business cards, and shop signage. Your Instagram bio link. Every channel → one WhatsApp inbox.
Outcome — 85% of clickers stay in the chat (vs. 30% on a website). You capture every lead.
Shri Vandana Sarees
online
Today
02
AI bot
Fabric, fit, blouse-piece, washing care, COD, shipping time — answered instantly, even at midnight. In Hindi, Tamil, Gujarati, Marathi, or whatever your customer prefers.
Outcome — 80% of pre-sale queries handled without you. You focus on designs, not FAQs.
Shri Vandana Sarees
online
Today
03
Personalised catalogue
Customer says 'something for sangeet, pastel, under ₹5K' — your bot pulls a 3-card carousel of matching pieces. No scrolling 200 products. Just the right ones.
Outcome — Conversion from 3% → 18%. Because she sees what she came for.
Recommended for you
Banarasi Silk
₹6,499
Hand-block Kurta
₹1,299
Pearl Set
₹2,199
04
Nurture sequence
Minute 0: welcome + 10% off code. 30 min: trust review. 4 hours: 'still thinking?' with a similar style. 23 hours: 'price ends today'. Day 3: customer reel showing the piece worn.
Outcome — Recovers 25-30% of fence-sitters that would otherwise have ghosted.
Nurture sequence · Live
05
Checkout & payment
Bot sends a payment link inside the chat. PhonePe, GPay, Paytm, credit/debit, or COD with protection. Order auto-confirms the moment payment lands.
Outcome — From browse to paid in 2 minutes. No website redirect, no checkout drop-off.
Pay in the chat
Order total
₹6,499
Instant settlement · ₹50 off on prepay
06
Order & shipping
Pickup booked with ShipRocket/Delhivery. Label generated. GST invoice attached to the chat. Live tracking updates pushed automatically.
Outcome — 30 min/order of admin → 2 taps. 21,000+ pincodes served.
Shri Vandana Sarees
online
Today
07
Post-purchase care
Day 1: care guide for the fabric. Day 4: 'how was the fit?' Day 7: styling reel for her saree. Day 30: 'looking for matching jewellery?' cross-sell.
Outcome — First-time buyers feel cared for. 40% become repeat customers.
Post-purchase care
Day 1
Care guide for the fabric
Day 4
How was the fit?
Day 7
Styling reel for your saree
Day 30
Matching jewellery picks
08
Reorder & referral
Wedding season nudge before Diwali. Birthday discount on her birthday. 'Refer a friend, both get ₹500 off' — fully automated. Her friends become customers.
Outcome — One happy bride → 3-5 new customers from her circle. Word-of-mouth, automated.
Refer a friend
₹500 · ₹500
You both get ₹500 off your next order. Share your store link.
Fashion & Accessories · The shift
DMs replied to
Before
30%
After
100%
Conversion
Before
3%
After
12–18%
Returns
Before
30%
After
10–12%
Repeat rate
Before
5%
After
35–40%
Time on WhatsApp
Before
4 hrs/day
After
30 min/day
Monthly revenue
Before
₹40K
After
₹1.2L
“Before HeyHomie I'd reply to 10 of 30 DMs a day. After 4 months, every enquiry gets followed up. ₹40K/month became ₹1.2L. Same ads, same Instagram, same sarees.”
Meera S.
Designer Sarees · Surat
Names anonymised per privacy disclaimer. Outcomes are representative of actual HeyHomie customers.
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